- If you’re not already there, navigate to the customer payments page. From the left-side of the dashboard, click on “payments” then click on “accounts payable” and then click on “customer,” and then click on “payment refunds.”
- Find the invoice you wish to refund by searching for it in the search box or scrolling down the list of invoices on this page.
- Click on the “refund” arrow button on the right side of the screen next to the payment you wish to refund.
- A new window will pop up. Complete these fields.
- Click save to save the refund.
Search Knowledge Base Articles
How do I give a full refund to a customer?
Did you find this article useful?
Related Articles
-
Understanding the customer payments page.
Here you will be able to see all payments that have been made, you will be able to sort by status as... -
How do I add a customer payment?
There are two ways you can go about adding a customer payment. Method 1: If you’re not alread... -
How do I send a payment receipt to a customer?
If you’re not already there navigate to the customer payments page. From the left-side of the ... -
How do I view customer payment details?
If you’re not already there navigate to the customer payments page. From the left-side of the ... -
How do I receive a vendor payment?
If you’re not already there navigate to the “receive manufacturer payment” page by...